The Company

References to ‘The Company’ in all dealings shall include The Company (McKinley Automotive Services), The Company’s agents and employees.


Variations shall include additions, omissions or substitutions to the originally agreed work, parts, labour, etc.

Payment Terms

Unless explicitly agreed prior to commencement of work, payment will be due in full upon completion of the work or services provided. Where a quotation has been provided, the full amount, less any payments already made, is payable. Where a quotation has not been provided, The Company’s agent will advise the customer of the amount due and will supply a detailed receipted invoice.

All prices include GST at the appropriate rate.

Acceptable methods of payment are:

Electronic Payment (Credit card, eftpos)

Direct Deposit (Prior to release of the vehicle)


All materials and goods supplied by The Company shall remain the property of The Company until the full invoice has been paid by the customer.


All quotations for work will be provided based on the information given to The Company by the customer. Any variations to the work following the issue of the quotation and prior to commencement of work shall result in a revised quotation being issued for acceptance.

For variations after work has commenced, a fixed price to cover the variation shall be agreed between The Company and the customer and added to the final invoice.

In the event that requirements change due to insufficient information having been provided, defects found on dismantle and inspection, etc. the customer will be liable for any additional expense incurred.

Quotations shall remain valid for acceptance by the customer for a period of one calendar month following the issue of the quotation and work is to commence after one calendar month from the date of the quotation, a new quotation will be required.


Estimates are provided on a best endeavours basis only and, unless a fixed price quotation (see above) has been provided to the customer, work will be charged based upon the price of parts provided by The Company plus labour which will be charged by the hour or part thereof and may include time taken to research, source and purchase any materials provided.

Unforeseen Costs

The customer shall be liable to meet the cost of any additional work, services or fittings that need to be provided to rectify any event or situation which arises during the course of the works that are unexpected or are beyond The Company’s control. The Company can not be held responsible for such events or situations.


The Company can only be held liable for the extent of works carried out by The Company. No liability shall be accepted in respect of existing defects in the vehicle or in respect of parts not supplied by The Company. The Company shall not be held responsible for any loss or damage to property, materials or injuries to individuals caused by the personal actions of the customerbefore, during or after such works have been carried out.

All advice provided by The Company is offered as an opinion only and the customer accepts such opinions at their sole discretion and risk. The customer employs the services of The Company at his or her sole risk at all times.

Duty of Care

The Company accepts that it has a duty of care to the customer in respect of materials, workmanship, security, property and belongings and will conduct its business in a manner such that a reasonable level of care is provided.

Unauthorised Repairs

The Company will not without prior consent authorise any other entity to carry out any repairs/service that may be a warranty issue or any other work of any kind in the Company’s Name or at the Company’s expense.

Road Safety / Roadworthy Regulations

The Company reserves the right to refuse to carry out any work which is in breach of the Regulations or which it believes to be in breach of the Regulations or the spirit in which they are intended.